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8 am - 11 pm EST, 7 days
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Mon – Fri: 8 am - 12 am EST
Sat: 10 am - 6:30 pm EST
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8 am - 12 am EST, 7 days
Gift or Travelers Cheques
MyCredit Guide Customer Care
Mon – Fri: 9 am - 10 pm ET (excluding holidays)
General Inquiries
El Paso, TX 79998-1535
Bill Payment
Bill Payment (Overnight)
Attn: Express Mail Remittance Processing
20500 Belshaw Ave
Carson, CA 90746
General Inquiries (Prepaid Products)
American Express Global Payment Options
Executive Consumer Relations
115 W. Towne Ridge Parkway
Customer Service
Open a Savings account or manage your existing account online.
General Inquiries or Make a Deposit
American Express National Bank
Salt Lake City, Utah 84130-0384
Personal Loans
You can also apply for a loan or manage your loan account online.
Mon - Fri: 9 am - 8 pm EST
General Inquiries
El Paso, TX 79998-1535
Bill Payment
P.O.Box 1270 Newark,
Bill Payment (Overnight)
Attn: Express Mail Remittance Processing 20500 Belshaw Ave
Carson, CA 90746
Customer Service
Get help with your existing Personal Checking account.
Check Application Status
Ask about the application status of a new account.
Mon - Fri: 9 am - 6 pm EST
Open an Account
If you already have a personal Card, you can learn more and apply online.
Mon - Fri: 9 am - 6 pm EST
General Inquiries
American Express National Bank
Salt Lake City, UT 84130
Customer Service
Get help with your existing American Express account.
Make a Payment
Pay your bill by phone. You can also make a payment online.
Apply for a Card
Apply for a Small Business Card today by phone.
Mon - Fri: 9 am - 12 am EST
Weekends: 9 am - 6 pm EST
General Inquiries
American Express P.O. Box 981535
El Paso, TX 79998-1535
Bill Payment
Customer Service (for Card Members)
Customer Service (for Program Administrators)
Corporate Membership Rewards (for Program Administrators)
Platinum Customer Service (for Card Members)
Global Dollar Card Customer Service (for Program Administrators)
General Inquiries
American Express P.O. Box 981535
El Paso, TX 79998-1535
Bill Payment
Bill Payment (Overnight)
Attn: Express Mail Remittance Processing
20500 Belshaw Ave
Carson, CA 90746
Customer Service
Mon - Fri: 8 am - 9 pm EST
Sat: 10 am - 6 pm EST
General Inquiries
Atlanta, GA 30357