A lessor can apply to refuse a tenant’s request to keep a pet at a rental property under the Residential Tenancies Act 1997.
A tenant can write to a lessor to ask for consent (agreement) to keep a pet at the rental property. If a lessor refuses to give consent, the lessor needs to apply to ACAT for approval to do so.
A lessor may put conditions on their consent to keep a pet, and apply to ACAT for prior approval of those conditions.
A lessor does not need ACAT’s approval if the condition is reasonable, such as the number of animals that may be kept on the property, or the expected cleanliness or maintenance of the property.
If a tenant disagrees with the lessor’s conditions, the tenant can apply to ACAT to resolve the dispute.
A lessor must apply within 14 days of receiving the tenant’s written request to keep a pet. If no application is made to ACAT within this timeframe, the lessor is taken to consent to the tenant keeping a pet.
If your application is urgent, you need to lodge an online application for interim or other orders form or printable application for interim or other orders form [PDF 56KB] at the same time as you lodge your other form.
We will take your request for urgency into account when determining the next steps in the case.
ACAT will let you know next steps. Usually we will:
The ACAT Member will usually make a decision at the end of the hearing. In some cases, the ACAT Member will reserve the decision, and give it later.
Consent orders are made in some cases, where all the parties agree to the order that is made.
Applications for endorsement of pet clauses lodged after 1 September 2020 will not be accepted or endorsed by ACAT.
Applications about pets must be dealt with in accordance with sections 71AE–AF of the Residential Tenancies Act 1997.
ACT Civil and Administrative Tribunal A tribunal established under the ACT Civil and Administrative Tribunal Act 2008. It may also be referred to as ACAT or Tribunal.
Adjourn (or adjournment) To suspend or postpone a preliminary conference, mediation or hearing and reschedule it for a future date.
Administrative review ACAT has jurisdiction to review some administrative decisions made by the ACT Government. Find out about Review of ACT Government decisions.
Alternative dispute resolution (ADR) Also known as dispute resolution. This is a way of resolving disputes without a formal hearing. It may involve a preliminary conference or mediation. ADR is used to help parties resolve cases by agreement.
Anor Means ‘and another’. This term is generally used to name parties to proceedings when there is more than one applicant or respondent.
Appeal Tribunal A tribunal constituted under section 81 of the ACT Civil and Administrative Tribunal 2008 to review a decision of the tribunal (not all ACAT decisions are appealable at ACAT – you may need to go to the Supreme Court).
Appellant The individual or company that appeals an ACAT decision.
Applicant The individual or company that brings a case to ACAT, usually by making an application.
Authorising laws A law that says an application (including referrals) may be made to ACAT. An authorising law may also set out the powers ACAT has in a case. Also see ‘jurisdiction’.
Calling a witness A party or their representative will ‘call a witness’ at an ACAT hearing when they ask a witness to give evidence.
Case Also known as a matter, dispute, application or referral. Cases come to ACAT when ACAT has jurisdiction (power) to make a decision.
Cross-examination The process of asking a witness questions to test or check the evidence that the witness has given to ACAT.
Decision What the tribunal decides or determines about an issue or a dispute. The tribunal may sometimes explain why in a statement of reasons.
Defined benefits are the following benefits (see section 33 of the MAI Act):
Deliver a decision Also ‘handing down a decision’. This is giving a decision about an ACAT case. It may be done verbally or in writing (or both).
Directions Instructions that set out what each party must do (and when), often to prepare a case for hearing.
Directions hearing A short hearing where an ACAT Member or Registrar decides how to manage a case and what needs to be done before a hearing. Find out about directions hearings.
Ex parte order An order made by ACAT where one or more parties were not present.
Expert report A written report from an expert that may be used as evidence.
Expert witness A person with specialised knowledge based on their training, study or experience. An expert can give evidence at a hearing. Find out more about witness statements.
Final directions hearing Sometimes ACAT will hold a final directions hearing prior to the final hearing of an application. The purpose is to make sure the case is ready to go to a hearing and give the parties a chance to ask questions about the hearing process.
Guardian A guardian is a person ACAT appoints to make personal decisions, about health, welfare and where a person lives, for a person who has impaired decision-making ability (the ‘protected person’).
Handed up Giving documents to an ACAT Member or Registrar in a hearing.
In chambers When ACAT considers something without holding a hearing.
Joined party (joined/joinder) A party who was not originally a party to the dispute but has later been added to the case.
Jurisdiction ACAT’s authority (power) to deal with, hear and decide applications (cases).
Leave If someone asks for leave, they are usually asking for permission to do something.
List (or listing) A schedule (or list) of cases to be heard at ACAT each day.
Listing notice A letter or written document from ACAT that sets out when a conference, mediation or hearing is scheduled at ACAT.
Manager A manager is a person ACAT appoints to make decisions, about property and money, for a person with impaired decision-making ability (the ‘protected person’).
MAI Act Motor Accident Injuries Act 2019 (ACT).
Mediation A private meeting where parties discuss ways to resolve their dispute, with the help of an impartial mediator (who is also an ACAT Member or Registrar). It is held under section 35 of the ACT Civil and Administrative Tribunal Act 2008.
Non-publication and/or non-disclosure order Also called a ‘suppression order’. It is an order that requires certain information not to be published or disclosed. It is made under section 39 of the ACT Civil and Administrative Tribunal Act 2008. Find out about public hearings and confidentiality.
Notice to parties A letter sent to the parties in a case that sets out the time, date and location for an ACAT conference, mediation or hearing.
Opening statement Usually means a statement made at the beginning of a hearing to outline the key points in the case. Sometimes parties are asked to give an opening statement at a mediation or preliminary conference.
Order A direction or instruction of the tribunal that a person do a certain thing. The tribunal can make different types of orders depending on the case type and the tribunal’s powers in a case or dispute.
Originating application An application that starts an ACAT case.
Party or parties An individual or company directly involved in an ACAT case, for example an applicant or respondent. Find out how to identify and name parties.
Preliminary conference A private meeting where parties discuss ways to resolve their dispute with the help of an ACAT Member or Registrar. See section 33 of the ACT Civil and Administrative Tribunal Act 2008. ACAT has different types of preliminary conferences.
Protected person A person who has impaired decision-making ability and about whom an application to ACAT may be made seeking orders under the Guardianship and Management of Property Act 1991 or the Power of Attorney Act 2006.
Registry The administrative section of ACAT that accepts documents lodged by parties, handles enquiries and provides support for case management.
Relevant insurer for a motor accident, means the insurer under the Motor Accident Injuries Act 2019 (see section 34) of the motor vehicle considered to be at fault for the motor accident in the ACT.
Representative A person who represents or advocates for an individual or company at a conference, mediation or hearing at ACAT. For example, a legal practitioner or an attorney appointed under a general power of attorney.
Reserved decision When an ACAT Member or Registrar reserves a decision (at the end of a hearing), this means they will give their decision later, either verbally or in writing (sometimes both).
Respondent The party (or parties) against whom orders or relief is sought.
Serve/service A person who can give evidence at a hearing. Find out about witness statements.
Short service order An order that authorises a shorter time for service (than the time otherwise required).
Significant occupational impact (SOI) Significant impact on an injured person’s ability to undertake employment.
Statement of reasons A document that explains why ACAT made an order in a case. It sets out the law relied on by an ACAT Member or Registrar and explains how the law was applied to the facts of the case. You can request a written statement of reasons within 14 days after an order is made. Find out about statement of reasons.
Stay An order for a particular action (or decision) to be put on hold or suspended for a period of time.
Submission A document that sets out your side of a case or dispute and the relevant law. It is presented to ACAT either in writing, verbally or both. Find out about submissions.
Subpoena Requires a person to appear at ACAT to give evidence or provide documents (or both). Find out about subpoenas.
Substituted service order An order that says how a party is to be served with an application or other documents related to the proceedings. In a civil dispute or a rental dispute, an applicant will need to consider asking for a substituted service order if they do not have a physical address for the respondent. Find out about lodging and serving documents.
Witness A person who can give evidence at a hearing. Find out about witness statements.